We want you to be happy with your purchase from Waihin Myanmar Mart. If you're not fully satisfied, here's how returns work.


Return Window
You may request a return within 7 days of receiving your order.


Eligibility
To be eligible for a return, items must be:

- Unused and in the same condition you received them

- In original packaging

- Accompanied by proof of purchase (order number or receipt)

Note: For food and perishable items, returns can only be accepted if the product is defective, damaged, or incorrect upon delivery — please contact us within 24 hours of receipt for these items.


How to Request a Return
Contact us at info@waihinmyanmarmart.com or +968 9560 8955 within 7 days of delivery with your order number and reason for return. We will confirm next steps, including return shipping instructions if applicable.


Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 business days to your original payment method.


Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, contact us within 24 hours of delivery with photos of the item, and we will arrange a replacement or refund at no additional cost to you.


Non-Returnable Items
Opened cosmetics, perishable food not defective, promotion sale items, etc.